Red Feng
Privacy Policy for customer accounts, bookings, and connected services.
This page explains what data Red Feng collects, why it is used, how long it may be retained, and how customers can request access or deletion.
Scope
Account + booking data
Covers sign-in, traveler identity, booking flows, and customer support records.
Requests
Email-based verification
Data deletion requests may require proof of account ownership before execution.
How Red Feng handles personal data
Overview
Red Feng collects and processes personal information to provide account access, booking services, customer support, fraud prevention, and service improvements across app.redfeng.co and connected customer journeys.
Information We Collect
We may collect your name, email address, phone number, authentication profile, booking details, payment-related metadata, device information, and activity logs required to operate the service securely.
How We Use Information
We use personal information to create and secure your account, process bookings, communicate about transactions, respond to support issues, comply with legal obligations, and improve product quality.
Third-Party Services
We may rely on third-party providers such as Supabase, payment processors, email services, analytics tools, and social login providers like Google or Facebook to operate parts of the platform.
Data Retention
We retain personal data only as long as needed for active services, compliance, fraud prevention, dispute handling, and legitimate business recordkeeping.
Your Rights
You may request access, correction, or deletion of your account data, subject to legal obligations, fraud prevention controls, and operational requirements.
Data Deletion Requests
To request account deletion or personal data removal, email hello@redfeng.co with the subject Data Deletion Request. We may verify account ownership before processing the request.
Contact
For privacy questions or account data requests, contact hello@redfeng.co.